State Farm® Insurance Agent Tammy Counts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Teresa Johnson
November 14, 2025
5
out of
5
rating by Teresa Johnson
"I am thankful for the wonderful service provided to me in a recent hit and run claim. Starting with Dana, team member of Tammy Counts office, she was very professional and knowledgeable. She forwarded me directly to the claims department where I was given so much information. At this point, texts and phone calls began from everyone I was to be involved with. My damaged vehicle was repaired to my satisfaction. The process was painless. Thank you State Farm."
We responded:
"Thank you so much for your kind words Teresa! We’re so excited to hear that Dana was able to assist you and was professional and knowledgeable! We also thank you for giving a shout out to our claims department, they will be happy to hear that you had a wonderful experience. If you need anything else, please don’t hesitate to let us know!"
Bay Local
November 11, 2025
5
out of
5
rating by Bay Local
"Long time customer. Dana and staff are easy to work with."
We responded:
"Thank you so much for your 5-star review! My State Farm team and I are happy to be your good neighbor and we are always here to help. "
Dawn Jackson
November 7, 2025
5
out of
5
rating by Dawn Jackson
"Tammy Counts team is like a Good Neighbor! Not to sound cliche or like the commercial. Whenever I call, whoever I speak with, whether it's Estely or Dana. They all are very friendly and call me by name. I just added my freshman college student to our insurance and the rate is perfect. Thank you State Farm"
We responded:
"Thank you so much for your review Dawn! We are delighted to know you had a great experience with our State Farm office and Dana and Estely are always helpful and friendly! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Doughboy
October 31, 2025
5
out of
5
rating by Doughboy
"Estely is a true masterpiece of an insurance agent, she helped me sum up a policy and is trusted among my former associate. Tammy Counts State Farm is very polite in a great location."
We responded:
"Thank you so much for reviewing our State Farm Agency! We’re delighted to hear that Estely made the process easy and found the best option for you. We appreciate your trust and we’re here whenever you need support! Don't hesitate to reach out with any questions you may have. "
Edwin Reyes
October 30, 2025
5
out of
5
rating by Edwin Reyes
"I had a great time every single time working along with Ms.Estely she’s very kind and helpful i highly recommend her"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Omar Carrillo
October 28, 2025
5
out of
5
rating by Omar Carrillo
"Un muy buen servicio al cliente"
We responded:
"Gracias por tu reseña de 5 estrellas, Germanus. ¡Estoy muy feliz de que hayas recibido un servicio al cliente tan excelente de Estely! Mi equipo hace de tu satisfacción nuestra máxima prioridad, así que no dudes en contactarnos si tienes alguna pregunta en cualquier momento. Thank you for your 5-star review Germanus! I'm so happy you received such excellent customer service from Estely! My team makes your satisfaction our top priority, so don’t hesitate to reach out with any questions any time! "
Irene Cornier
October 28, 2025
5
out of
5
rating by Irene Cornier
"I enjoy working with Dana. She is very helpful and easy to talk to."
We responded:
"Thank you Irene! We’re thrilled to know your experience working with Dana was so helpful and easy. My team makes your satisfaction our top priority, so don’t hesitate to reach out with any questions!"
Hettie Leathers
October 27, 2025
4
out of
5
rating by Hettie Leathers
"Since, I'm getting a little older, I would like to thank Ms Dana for calling or texting me, to tell me that my payment is coming up due. I would like to thank Ms Dana for trouble shooting a payment I sent in that was not post to my account timely. Thank you Ms Dana for your Hard work and welcoming personality."
We responded:
"Thank you so much for your kind words Hettie! We’re so excited to hear that Dana was able to assist you and was able to help you with your payment. We value you as a customer and enjoy seeing you in the office, so if you need any further assistance, please don’t hesitate to let us know!"
Joanne Leftridge
October 16, 2025
5
out of
5
rating by Joanne Leftridge
"Just switched my auto and home policies to State Farm. Dana Johnson at the Tammy Counts Agency was fantastic. She was responsive, proactive, personable and professional. Great experience and I was able to reduce my insurance costs! Highly recommend this agency."
We responded:
"Thank you for your review Joanne! We are delighted to know you had a great experience with Dana and our State Farm office. We pride ourselves on exceptional customer service. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Tammy Counts "
Beulah Williamson
September 29, 2025
5
out of
5
rating by Beulah Williamson
"Tammy Counts and the State Farm staff are professional, knowledgeable, and inviting in responding to concerns and providing pertinent feedback/and guidance. Tammy recently provided an inordinate amount of time in resolving an issue whereby she showed expertise and much patience."
We responded:
"Thank you so much for your wonderful review of our State Farm Agency Beulah! We’re so happy to hear you had a positive experience with our office. You and Sylvester are a pleasure to work with, and I greatly appreciate your business. My team is dedicated to providing great service, so please don’t hesitate to reach out with any questions!"
Germanus Blottenberger
September 29, 2025
5
out of
5
rating by Germanus Blottenberger
"When you need someone that’s gonna answer your call and make sure that you get the most out of your policy you gotta call Estely at State Farm not only has she helped me with my claims and vehicle changes she also made sure I had the right policy for me and my lifestyle!!!"
We responded:
"Thank you for your 5-star review Germanus! I'm so happy you received such excellent customer service from Estely! My team makes your satisfaction our top priority, so don’t hesitate to reach out with any questions any time! "
Timothy Fowler
September 9, 2025
5
out of
5
rating by Timothy Fowler
"Very friendly and willing to help with any questions you have. I have never had any issues with them and they work diligently to get me anything I need in a timely manner."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
LaTronda Savage
August 22, 2025
5
out of
5
rating by LaTronda Savage
"Ms. Dana is always a Ray of Sunshine when I call and she is very very helpful!"
We responded:
"Thank you so much for your review of our State Farm Office! We are so glad that Dana was able to assist you and was a pleasure to work with! Your satisfaction means a lot to us, and we look forward to answering any questions you may have in the future. If you ever need any assistance, please don’t hesitate to reach out. We are here to help!"
Distinctly Unique Ms. Latrice Young
August 12, 2025
5
out of
5
rating by Distinctly Unique Ms. Latrice Young
"Great work getting the insurance needs I needed for a state to state transfer. Dana built great rapport to assess and meet my needs in a timely manner. Excellent communication!"
We responded:
"Thank you so much for your review of our State Farm Agency! We’re delighted to hear that Dana provided you with excellent communication and met your insurance needs. My team makes your satisfaction our top priority, so don’t hesitate to reach out with any questions!"
Shameka Molock
August 11, 2025
5
out of
5
rating by Shameka Molock
"When calling Tammy Counts office I was more than sure my rates would be super high as every other insurance agent within the Odenton area was quoting me high rates. Tammy’s office was very professional with calling me back. The entire office is so nice and professional. They gave me a quote that I could not refuse. I feel amazing now that I am back insured and with such a great rate. If you’re looking for insurance on your vehicles even renters insurance this is where you want to be. Thank you guys I am looking forward to being here for a long time. Thank you all so much ❤️"
We responded:
"Thank you for your review Shameka! I’m so glad to hear you’ve had a positive experience with my office and that we could provide you with what you needed! My team is dedicated to providing great service, so please don’t hesitate to reach out with any questions!"
Bill Croasdale
July 31, 2025
5
out of
5
rating by Bill Croasdale
"Thanks to Dana for helping us move our policies to State Farm. The process was very easy and we're happy to be back with them once again."
We responded:
"Thanks you so much for your kind words Bill! We’re thrilled to hear that Dana made the process easy and that you’re glad to be back with State Farm! We’re always here to help with any of your insurance needs. Welcome back to the family!"
Virmar Tutt
July 29, 2025
5
out of
5
rating by Virmar Tutt
"Dana had been nothing short of excellent! Very very helpful and helps break down anything you don’t understand."
We responded:
"Thank you for reviewing our office Virmar! We’re delighted to hear Dana was able to assist you and provide clarity for any questions you had. If you think of any more questions, please let us know! We’re here to help!"
Matt Vickery
July 28, 2025
5
out of
5
rating by Matt Vickery
"Wonderful people to work with!!!!"
We responded:
"Thank you so much for your review of our State Farm Agency Matt! It's always a pleasure working with you and we are so glad you had a wonderful experience working with us. If you need any more help, don’t hesitate to reach out! "
Sophia Torres
July 23, 2025
5
out of
5
rating by Sophia Torres
"I had a wonderful experience working with Estely. She was very easy to work with and was very helpful. Excellent communication and service!!"
We responded:
"Thank you so much Sophia! We’re thrilled to hear Estely made the process easy and helped find the right coverage for you. Providing exceptional customer service and a positive experience is very important to me and my team. If you need anything else, please reach out! Tammy "
Timothy Alvarado
July 13, 2025
5
out of
5
rating by Timothy Alvarado
"Estely was easy to work with and helped me make adjustments and find the coverage I was comfortable. It was a nice change from previous experiences with other companies."
We responded:
"Thank you so much for reviewing our State Farm Agency! We’re delighted to hear that Estely made the process easy and found the best option for you. We appreciate your trust and we’re here whenever you need support!"
LeDeanna
July 8, 2025
5
out of
5
rating by LeDeanna
"I’ve been a State Farm customer since I was 16. I’ve been with Tammy Counts for 20 years with auto & renters policies. Dana Johnson was so helpful with helping me decide which condo policy would be the best for me. Dana was responsive & able to answer all of my questions & a joy to work with."
We responded:
"Thank you so much for your review of our State Farm Office! We are so glad that Dana was able to assist you with finding the right policy for you and made it enjoyable. Your satisfaction means a lot to us, and we look forward to answering any questions you may have in the future!"
Alvaro Lobo
June 27, 2025
5
out of
5
rating by Alvaro Lobo
"Excelente atencion y siempre responden las llamadas , muy educados y amables"
We responded:
"¡Gracias por tu reseña, Álvaro! Me alegra saber que mi equipo te brinda un servicio amable y cortés. Si necesitas más ayuda, no dudes en contactarnos. Thank you for your review Alvaro! I’m glad to hear my team provides you with friendly and polite service. If you need any further assistance, please don’t hesitate to reach out!"
Aaron
June 27, 2025
5
out of
5
rating by Aaron
"Working with Dan is like working with an old friend. You feel very comfortable when you call with policy questions"
We responded:
"Thank you Aaron! We’re thrilled to know your experience working with Dana was so helpful. My team makes your satisfaction our top priority, so don’t hesitate to reach out with any questions!"
Sydney Sage
June 23, 2025
5
out of
5
rating by Sydney Sage
"I have had renters insurance here for a few years now. All was good and easy. Today I had to get a second insurance policy for a new apartment (because I overlapped the weeks to move, I'm lazy). Dana Johnson helped me out and she was sweet and helpful. I didn't realize until the afternoon that I had given her the WRONG address. It was a hectic day. But she was so nice and communicative about the prices and changes. Everything was wonderful. Today, I was the ditzy villain and Dana was the hero. Thank ya'll!!!"
We responded:
"Thank you so much for your kind words Sydney! We’re so happy to hear that Dana was able to assist you and made it positive during a hectic time. We value you as a customer so if you need any further assistance, please don’t hesitate to let us know!"
Kristina Townsend
June 23, 2025
5
out of
5
rating by Kristina Townsend
"Great experience! Estely and Dana have been great to work with - thank you!"
We responded:
"Thank you, Kristina for leaving such kind words about Stely! I will surely pass along the compliment to her. We are lucky to have her on our team. Thank you so much for your business, we greatly appreciate it! "